ucSKILLS Terms and Conditions

By using the ucskills.com web site or any subdomain of ucskills.com ("Site"), or any iTEL owned website you are agreeing to be bound by the terms and conditions ("Terms of Use").

These Terms of Use, as may be amended from time to time, together with any documents, policies, or terms they incorporate by reference (collectively, these "Terms of Use"),

You acknowledge and agree that by:

  1. Visiting, viewing, using, or accessing the Site,
  2. Signing or confirming a Sales Order or other agreement incorporating these Terms of Use,

you have read, understand, and agree to be bound by these Terms of Use. If you do not agree to these terms of use, then you may not access the site.

Privacy Policy

Your privacy is important to us, and we are committed to protecting your personal information. Any personal information submitted in connection with your use of the Site is subject to our privacy policy.

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Site Access and Account Registration

To access the Site, you may be asked to provide certain account information and other details. This account information helps us to create and maintain an iTEL account for you, which is necessary for providing you the content, customer service, and management that comes with the Site. As such, it is a condition of your use of the Site that all account information you provide is correct. You agree that all account information you provide is governed by our Privacy Policy and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

With regard to your username, password, any other piece of information you provide to us as part of our security procedures (collectively, "Account Information"), you agree to treat such Account Information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your Account Information is personal to you, and you agree not to provide any other person with access to the Site using your Account Information. You agree to notify us immediately (support@ucskills.com) of any unauthorized access to or use of your Account Information or any other breach of security that you become aware of.

Where you have acted negligently in safeguarding your Account Information as set forth above, you agree you are fully responsible for:

  1. The acts and omissions of such person accessing the Site with your Account Information,
  2. Controlling the person's access to and use of the Site,
  3. The consequences of any use or misuse by such person.
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Availability of Site Material After Plan Ends

Unless explicitly stated you have purchased time-based access to this site. When that time-based access has expired, there is no provision of material by iTEL to the end user for perpetual use.

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Proprietary Materials

Use of iTEL Proprietary Materials

The Site contains copyrighted materials, trademarks, proprietary and confidential information, and intellectual property of iTEL and licensors of iTEL (collectively, "Proprietary Materials"), including without limitation source code, video, text, software, photos, graphics, images, music, and sound. You agree not to modify, publish, transmit, participate in the transfer or sale of, create derivative works of, or in any way exploit, in whole or in part, any Proprietary Materials. Proprietary Materials may only be accessed through the Site, and not by or from any other site or means. The applicable License granted you by these Terms of Use is a right of access through the Site only, and does not grant to you any right to download or store any Proprietary Materials in any medium, other than:

  1. That downloadable content that may be provided for certain training courses, including exercise files, course slides, and sample code,
  2. Files that are automatically cached by your web browser for display purposes,
  3. If we provide desktop, mobile, or other applications for download, a single copy of such application for your computer or mobile device solely for your own, personal use, provided you agree to be bound by an applicable end user license agreement for such application (collectively, the "Authorized Downloadable Materials"). Authorized Downloadable Materials are held by you pursuant to a limited revocable right only, and are subject to all restrictions described herein, including the prohibition on further transfer, sale, creation of derivative works, or exploitation in any manner.

Reservation of Rights

iTEL reserves all intellectual property rights to the Proprietary Materials, other than as specifically granted under the applicable License granted you under these Terms of Use. No posting, copying, transmission, retransmission, distribution, redistribution, publication, republication, de-compilation, disassembling, reverse engineering, or otherwise reproducing, storing, transmitting, modifying, or commercially exploiting any Proprietary Materials in any form or by any means, for any purpose, is permitted without our express written permission.

iTEL Copyright and Marks

The entire Site is ©[YEAR] iTEL, All Rights Reserved. Complying with all applicable copyright laws is your responsibility. "iTEL", and other iTEL marks and logos are service marks and trademarks of iTEL.

Equitable Relief

You acknowledge that a breach of any proprietary rights described in these Terms of Use may cause us irreparable damage, for which the award of damages would not be adequate compensation. Consequently, you agree that we may institute an action to enjoin you from any and all acts in violation of those provisions, which remedy will be cumulative and not exclusive, and we may seek the entry of an injunction enjoining any breach or threatened breach of those provisions, in addition to any other relief to which we may be entitled at law or in equity.

Violation of Copyright or Intellectual Property Laws

We respect the intellectual property of others, and we ask our users to do the same. We may, in appropriate circumstances and at our sole discretion, remove or disable access to any materials on the Site that we believe (or are notified) may infringe on the rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement or otherwise infringes on your intellectual property rights, please report it to us promptly at support@iteluk.com.

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Mobile Devices

You agree that you are solely responsible for all message and data charges that apply to use of your mobile device to access the Site. All such charges are billed by and payable to your mobile service provider.

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Access to Webcasts and Guru Sessions

Depending on the Plan brought, you may have access to Instructor Led Webcasts and Guru Sessions.

  1. You understand the cost of calling into the Webcast or Guru Session is not included in the Plan purchased to access this Site;
  2. You understand the cost is at the rate dependant on your telephone or mobile phone tariff.
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We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the Site ("Feedback"). You acknowledge and agree that any and all Feedback provided by way of the Site or otherwise will be the sole and exclusive property of iTEL, and you hereby irrevocably assign to iTEL and agree to irrevocably assign to iTEL all of your right, title, and interest in and to all Feedback, including without limitation all worldwide patent rights, copyright rights, trade secret rights, and other proprietary or intellectual property rights therein. At our request and expense, you will execute documents and take such further acts as we may reasonably request to assist iTEL to acquire, perfect, and maintain its intellectual property rights and other legal protections for the Feedback.

Monitoring and Enforcement

We have the right to take appropriate legal action, including without limitation referral to law enforcement for any illegal or unauthorized use of the Site.

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Do's and Don'ts

You acknowledge and agree that the Site contains content and materials that are viewable through online streaming methods and they are not to be downloaded by you (or your Business Users), except under the limited circumstances and for the limited times as permitted by your Plan. In addition, you agree to adhere and abide to the following Do's and Don'ts.

Do's (User Obligations)

You acknowledge and agree that you (and your Business Users) will:

  1. Comply with all local or international law or regulations (including without limitation any laws regarding copyright, intellectual property, privacy and personal identity, or the export of data or software to and from the U.K. or other countries),
  2. Provide true and accurate information to us and keep it updated; Use the Interactive Features in a respectful manner; and Exit from your account at the end of each session or use of the Site.

Don'ts (Prohibited Conduct)

You acknowledge and agree that you (and your Business Users), will not:

  1. Reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, licence, capture, download, save, upload, print, or otherwise transfer or retain information or content available on the Site other than with regard to Authorized Downloadable Materials, subject to the limited permissions set forth herein,
  2. Manually or systematically harvest, scrape, collect or otherwise extract information or data contained on the Site, other than permitted use of Authorized Downloadable Materials or temporary storage of video materials for offline viewing (if permitted by your Plan),
  3. Permit or provide others access to the Site using your Account Information or otherwise, or the Account Information of another authorized user,
  4. Impersonate or attempt to impersonate iTEL, a iTEL employee, another user, or any other person or entity (including without limitation by using e-mail addresses or Account Information associated with any of the foregoing) or provide incorrect or knowingly false information,
  5. Remove or modify any copyright, trademark, legal notices, or other proprietary notations from the Proprietary Materials or any other content available on the Site,
  6. Violate or attempt to violate the Site's security mechanisms, attempt to gain unauthorized access to the Site or assist others to do so, or otherwise breach the security of the Site or corrupt the Site in any way,
  7. Co-brand or frame the Site or establish a link in such a way as to suggest any form or association, approval, or endorsement on our part, without the prior express written permission of an authorized representative of iTEL,
  8. Use or attempt to use the Site to store or transmit software viruses, worms, time bombs, Trojan horses, or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment,
  9. Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm us or users of the Site or expose them to liability,
  10. Use the Site in any manner that could disable, overburden, damage, or impair the Site, interfere with any other party's use of the Site (including their ability to engage in real time activities through the Site), or otherwise attempt to interfere with the property working of the Site.

Restricted Use of Site

We reserve the right to monitor use of the Site and to suspend, revoke, deny, disable, or terminate your access or the access of any of your Business Users if you or they have violated any provisions of these Terms of Use (including the Do's and Don'ts above) or if your or their usage behaviour exceeds normal limits, as determined in our sole discretion. The term "normal limits" will be determined solely by iTEL.

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Representation, Warranties, and Covenants

Your Representations and Warranties

You represent and warrant that you are:

  1. 18 years of age or older or an emancipated minor,
  2. Fully able and competent to form a binding contract with iTEL by entering into these Terms of Use,
  3. Over the age of 13 as no portions of the site are intended for children under 13. If you are under 13 years of age, you may not register for an account or otherwise use the Site,
  4. Solely responsible for all service, telephony, data charges, and other fees and costs associated with your access to and use of the Site, including without limitation maintaining all internet, browser software and extensions, computer hardware, telephone, and other equipment required for such access.


You and iTEL each represent, warrant, and covenant that it has the full power and authority to:

  1. Enter into an agreement subject to these Terms of Use,
  2. Perform its obligations hereunder, and that its performance hereunder does not conflict with, limit, or be contrary to any other agreement,

By so doing the above, it does not violate any applicable laws or any contractual relationship.

iTEL Intellectual Property

We represent, warrant, and covenant that:

  1. We have and will have all rights, titles, licenses, intellectual property, permissions and approvals necessary in connection with our performance under these Terms of Use to grant you the License and rights granted hereunder,
  2. Neither the Site (including the Proprietary Materials), nor the provision or utilization thereof as contemplated under these Terms of Use, will infringe, violate, trespass or in any manner contravene or breach or constitute the unauthorized use or misappropriation of any intellectual property of any third party.

Reliance and Functionality

iTEL does not warrant that the content or functions of the Site will meet your requirements or that the operation of the Site will be uninterrupted or error free. The content and materials presented on or through the Site is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from or related to any reliance placed on such materials by you, your Business Users, or any other visitor to the Site, or by anyone who may be informed of any of its contents. The Site (including without limitation our blogs and Interactive Features) may include content provided by third parties, including materials provided by other users, bloggers, or third-party licensors, syndicators, aggregators, and reporting services. All statements and opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by iTEL, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of iTEL. We are not responsible or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Availability of Site

You recognize that the traffic of data through the Internet may cause delays during your use of or access to the Site, and accordingly, you agree not to hold us liable for delays that are ordinary in the course of Internet use. You further acknowledge and accept that the Site may not be available on a continual 24-hour basis due to such delays, delays caused by our upgrading, modification, or standard maintenance of the Site, or any other delays outside of our control.

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Termination; Cancellation Policy

iTEL's Rights of Termination

You agree that we may deactivate your account or terminate your Plan if we believe that you have:

  1. Breached these Terms of Use,
  2. Infringed the intellectual property rights of a third party,
  3. Posted, uploaded or transmitted unauthorized User Content,
  4. Violated or acted inconsistently with these Terms of Use, or any other applicable code of conduct. You agree that any such deactivation or termination for the foregoing reasons may be effected without prior notice to you and that iTEL will not be liable to you or any third party for any deactivation of your account or termination of your Plan.

Plan Cancellation

Your Plan may be cancelled at any time by emailing support@iteluk.com.

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You agree to defend, indemnify and hold harmless iTEL, its directors, employees, licensors, independent contractors, providers, subsidiaries, and affiliates, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns (each, a "iTEL Indemnitee") from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) (hereinafter, "Claims") arising out of or relating to:

  1. Your violation of these Terms of Use,
  2. Any use by you of the Site's material, content, services, or products other than as expressly authorized in these Terms of Use. Your use of any information obtained from the Site.

Indemnification Procedure

You agree to cooperate as fully as reasonably required in the defence of any Claims, including asserting any available defences. We reserve the right, at our own expense, to assume the exclusive defence and control of any Claims or matter otherwise subject to indemnification by you and you may not in any event settle any Claims without our prior written consent.

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No Warranty; Limitations on Liability

No Warranty

The site is provided on an "as is" and "as available" basis, without warranty of any kind, whether expressed or implied. Neither iTEL nor any person or entity associated with iTEL makes any promise, warranty, or representation with respect to the completeness, security, reliability, quality, accuracy or availability of the site. Without limiting the foregoing, neither iTEL nor any person or entity associated with iTEL promises, represents or warrants that the site or content obtained through the site or any portion thereof will be accurate, reliable, error-free or uninterrupted, that defects will be corrected, that the site or the server that makes them available are free of viruses or other harmful components, or that the site or its content or materials will otherwise meet your needs or expectations. iTEL hereby disclaims all warranties of any kind, whether express or implied, statutory or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for particular purpose.

Limitation on Liability

In no event will iTEL, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable to you, any of your affiliates or business users, or any third party with respect to the site or the subject matter of these terms of use under any contract, negligence, tort, strict liability, or other legal or equitable theory, even if foreseeable, for:

  1. Any amount taken together in excess of the greater of the amount you have paid to iTEL for the site in the three (3) months immediately prior to liability arising,
  2. Any special, indirect, incidental, punitive, or consequential damages of any kind whatsoever, including without limitation loss of revenue, loss of profits, loss of business, loss of anticipated savings, loss of use, or loss of goodwill,
  3. Data loss or cost of procurement of substitute goods or services,
  4. Any matter beyond our reasonable control,
  5. Any actions of, or services provided by, third-party service providers or independent contractors (including mentors) providing services on behalf of iTEL or via the site.

The foregoing does not affect any liability, which cannot be excluded or limited under applicable law.

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Changes to Terms or the Site

Changes to these Terms

We reserve the right to change or modify these Terms of Use or terms they incorporate by reference in our sole discretion and at any time. Any such change or modification will be effective immediately upon posting to the Site; we will take reasonable steps to notify you of any changes or modifications, but you agree to review the Site periodically to be aware of any changes or modifications. Notwithstanding anything to the contrary, your continued use of the Site and any other iTEL provided services would be deemed your conclusive acceptance of all such changed or modified terms and conditions.

Changes to the Site

iTEL may at any time, without notice or liability, change or eliminate any content or feature of the Site or any portion thereof, or restrict the use of any portion of the Site. Your only right with respect to any dissatisfaction with any service-related change or elimination is to cease use of the Site. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any reason.

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